Plan Your Visit
Before the downbeat
Where to park, when doors open, and who to call — everything sorted before you arrive.
The essentials
Box office
616.454.9451
Weekday business hours, and 90 minutes before every performance at the hall.
Doors & timing
Doors open one hour before curtain. Pre-concert talks start then too — worth arriving early once to try one.
Parking
City ramps surround the hall on Monroe and Ottawa. Allow 15 extra minutes on concert nights — downtown fills up.
Accessibility
Wheelchair seating, assistive listening devices, and sensory-friendly performances. Tell the box office what you need — they’ll make it work.
Picnic Pops venue
Summer outdoor concerts happen at Acrisure Amphitheater, 201 Market Ave SW. Lawn opens two hours before showtime.
Questions? A human answers.
Tickets, seating, accessibility, groups, donations — the box office team handles it all, and they’re nice about it.